People and Talent Development
263
Finance and Accounting
229
Office Management
149
AI in Customer Service
6
Management Skills
412
Women Only Courses
Graphics & Design Skills Courses
17
Education Management Courses
12
Security Management
16
Oil and Gas
50
Short Masters
2
Sales and Marketing
163
Health, Safety and Environment
69
IT Management and Cyber Security
336
Public Relations
213
Planning and Strategy Management
220
Tourism Management
164
Data Management and Business Intelligence
25
Maintenance and Engineering
213
Engineering and Instrumentation
37
Government and Public Sector
134
Banking, Insurance and Financial Services
156
Hands-on Automation and Process Control
10
Legal
12
Construction Management
109
Personal Skills
53
Quality and Performance
128
Transportation Management and Aviation
88
Business Continuity and Crisis Management
6
Financial Technology (FinTech)
4
Contracts Management
186
Project Delivery
182
Operations Readiness and Assurance
68
Customer Experience
49
Digital Innovation and Transformation
17
AI in Administrative & Secretariat
12
AI in Strategic Planning
14
Business Communication
29
Procurement and Supply Chain Management
340
Auditing and Governance, Risk and Compliance
266
Healthcare and Pharmaceutical Management
258
Sustainability
155
Executive assistants hold a critical position of influence and must build a robust partnership with the senior management team. This course will enable you to have the right competencies to work in collaboration with your manager. After all, your success will directly affect your manager's success. This course seeks to supplement your current capabilities by adding other highly-needed competencies that will lead to excellence in your position. During this course, you will discover ways to enhance your confidence and forward-thinking ability, allowing you to become a true business partner with the executive team. You will learn and practice powerful emotional intelligence strategies that you can immediately apply in the workplace. Moreover, you will participate in detailed discussions on the importance of building systems and having a systematic thinking approach, leading you to create several systems at the workplace. The next segment of this course discusses how to deal with visitors and internal and external customers professionally and how to make your department and company more customer-friendly. Finally, you will learn how to develop action plans that will enhance your professional image and the image of your department and company.
This is a highly interactive course that uses several groups and individual role-plays. You will constantly engage in practical group and individual activities, allowing you to test and apply your learning immediately. Moreover, using several self-assessment tests will enable you to discover your hidden talents and areas for improvement. Finally, you can discuss, share, and find solutions to your work challenges in a supportive environment.
By the end of the course, participants will be able to:
Senior administrators, office managers, executive assistants, and supervisors of junior staff who already possess the essential administration skills and are seeking to further advance their careers.
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